The website small print

Dwello is here to make property transactions smoother. When we mention “we,” “us,” or “our,” we’re talking about Dwello. “You” refers to anyone using our website.

• You can browse our site for personal use only.
• You agree not to copy, distribute, or use our content for commercial purposes without permission.
• Any links to third-party sites are there for your convenience—we’re not responsible for their content.
• You must be at least 18 years old to use our services.
• You agree to provide accurate, up-to-date information when using any of our services.

• If you create an account with us, you’re responsible for keeping your login details safe.
• We reserve the right to suspend or terminate accounts that violate these terms.
• One account per user—no duplicate accounts, please!

Everything you see on our website (text, images, graphics, logos, etc.) belongs to Dwello or our trusted partners. You can’t use or reproduce any of it without our permission.

Your privacy matters. Our privacy policy and cookie policy explain how we handle your data. Our website also uses cookies to improve your experience—you can manage these in your browser settings.

We want Dwello to be a great experience for everyone, so:

• No hacking, misusing, or trying to disrupt our website.
• No uploading viruses or malicious software.
• No scraping or collecting data without permission.
• No fraudulent, illegal, or harmful activity.

We do our best to keep the website up and running, but we can’t guarantee it will always be available or error-free. We’re not liable for any interruptions, but we’ll work hard to fix issues as they arise.

• We provide our website “as is,” meaning we can’t promise it will meet your every need.
• We’re not responsible for any loss or damage caused by using our website.
• Nothing in these terms limits our liability for things we can’t legally exclude (like fraud or personal injury caused by negligence).

We may update these terms from time to time. If we do, we’ll post the latest version here, so check back if you’re curious.

Governing law

These terms are governed by the laws of England and Wales. Any legal matters will be handled in the courts of England and Wales.

At Dwello, we’re committed to giving you the best experience possible. If something hasn’t gone quite right, we’d love to hear your feedback so we can make it better. And if we’ve done something well, we’d love to know that too!

Get in touch at hello@hellodwello.co.uk — we’re here to help!

If you have any questions, drop us a line at hello@hellodwello.co.uk.

Thanks for visiting Dwello — we’re here to make your property journey as smooth as possible!