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Our cookie policy

We use cookies to make your experience on our website smoother, smarter, and more personalised. These little text files help us:

  • Power key website features
  • Analyse traffic so we can keep improving
  • Share relevant info with our social media, advertising, and analytics partners (they might combine it with other insights you’ve given them)

Some cookies are essential for our site to work properly—those we can place without asking. For everything else, we’ll need your permission.

You’re in control! Some cookies come from trusted third-party services, and you can manage your preferences anytime in your browser settings.

Necessary cookies

Necessary cookies keep our website running smoothly—they handle things like navigation and secure access so everything works as it should. Without them, the site just wouldn’t function properly.

Name

Provider

Purpose

Expiry

Type

__cf_bm

Vimeo

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

1 day

HTTP Cookie

rc::a

Google

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Persistent

HTML Local Storage

rc::c

Google

This cookie is used to distinguish between humans and bots.

Session

HTML Local Storage

SESS#

www.hellodwello.co.uk

Preserves user's states across page requests.

Session

HTTP Cookie

SC_CookieConsent

www.hellodwello.co.uk

Stores the user's cookie consent state for the current domain

1 year

HTTP Cookie

Stats that matter

These cookies help us understand how people use our website—what’s working, what’s not, and how we can make things better. The data is collected anonymously, so we get the insights without knowing exactly who’s visiting.

Name

Provider

Purpose

Expiry

Type

_ga [x2]

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

HTTP Cookie

_ga_# [x2]

Google

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

2 years

HTTP Cookie

_gat

Google

Used by Google Analytics to throttle request rate

1 day

HTTP Cookie

_gid

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

HTTP Cookie

collect

Google

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

Session

Pixel Tracker

td

Google

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

Session

Pixel Tracker

vuid

Vimeo

Collects data on the user's visits to the website, such as which pages have been read.

2 years

HTTP Cookie

Marketing Cookies

Marketing cookies help us show you content that actually matters to you. They track how you interact with different websites so we can serve up ads that are relevant and engaging—rather than ones you’d rather ignore. These cookies also help advertisers and publishers make sure their messages reach the right people.

Name

Provider

Purpose

Expiry

Type

_fbp [x2]

Meta Platforms, Inc.

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

3 months

HTTP Cookie

ads/ga-audiences

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Session

Pixel Tracker

i/jot/embeds

Twitter Inc.

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisements. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Session

Pixel Tracker

lastExternalReferrer

Meta Platforms, Inc.

Detects how the user reached the website by registering their last URL-address.

Persistent

HTML Local Storage

lastExternalReferrerTime

Meta Platforms, Inc.

Detects how the user reached the website by registering their last URL-address.

Persistent

HTML Local Storage